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Talian Darussalam 123 Received a High Number of Calls

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The E-Government National Centre, EGNC informs that Talian Darussalam 123 received a high number of calls, an increase by 97 per cent specifically on applications for driving licence and vehicle licence renewal. The director of EGNC said that Talian Darussalam 123 has increased its call capacity from 62 call agents to 91 call agents to accommodate the increasing number of calls received.

According to Dayang Mazriyani binti Haji Abdul Ghani, Talian Darussalam 123 was upgraded on the 18th of September to increase its system capacity in managing the public's complaints and application through WhatsApp 8333123.

Source: Radio Television Brunei