The Department of Immigration and National Registration, JIPK, informed that starting on the 26th of September 2022, the service counters operating hours for traveling document section and identity card section are as follows:

Operating hours for the Travel Document registration service are Monday to Thursday and Saturday from 7 in the morning to 7 in the evening. On Friday, the counters are open from 8 to 11 in the morning, while the special service counters, including seniors aged 60 and above, will be open from 8 in the morning to 5 in the afternoon on the 3rd Floor, JIPK Headquarters.

The travel document collection point is on the ground floor of the Law Enforcement Division on Monday to Thursday and Saturday from 8 in the morning to 5 in the afternoon and Friday from 8 to 11 in the morning.

While the operating hours for the registration service counter and the Travel Document collection service counter at the Kuala Belait, Tutong and Temburong Branch Offices are Monday to Thursday and Saturday from 8 in the morning to 12 noon and 1:45 to 4 in the afternoon, while Friday, 8 to 11 in the morning. The public is advised not to arrive too early to get their respective queue numbers as the service counter at the Travel Documents Section will be opened for 12 hours starting on 26th September 2022.

As for the Identity Card Section, the registration and collection service counters will be opened every Friday at all Branch Offices, JIPK from 30th of September 2022, from 8 to 11 in the morning. The public is advised to complete the application form and bring the relevant documents required.

All individuals who wish to make an application are required to be present when the queue number is given. Registration forms and more information, visit the website and email the link as shown.

Source: Radio Television Brunei